Browse our web site - Feel
free to eMail us with any questions.
Decide which Hess Truck(s) and/or Hess Collectable(s) you want.
Decide how you wish to Pay:
- For quickest payment and shipment, we recommend PayPal. Currently
PayPal is the only way we have of accepting credit card payments.
Just click on the link next to the listing on our web page.
Note: this method currently does not combine shipping charges for
multiple item purchases. For Multiple Item purchases, just eMail
me which trucks you want, and I will prepare a PayPal invoice for
- Check or Money Order
- If you prefer to pay via Check or money order, just eMail
us your order. Please include the Year, Description,
Condition, and Price of the Hess Truck(s)
and Collectibles that you wish to purchase. Also, include your
Name and Complete Shipping Address. Note: Personal
Checks must clear before shipment!
- Wait for an eMail confirmation of your
order - You will receive confirmation usually within
12 hours after receipt of your order. This eMail will include
an order summary and a grand total($) including shipping.
- Send your payment to:
Wait for your package - Your package
will either be shipped via the US Postal Service or UPS, usually within
24 hours after receipt of Payment (with the exception of personal checks
or eCheck payments which must clear before shipping). On the rare
occasion that there might be a delay in shipping, you will receive an
eMail informing you of the delay. Your trucks will be packaged
carefully to ensure that they are not damaged during shipment
After the package is shipped, we will eMail you the Package Tracking
# or Delivery Confirmation #.
- We are sure that you will be satisfied
with the condition of your Hess Truck(s). However, if for any
reason you are not satisfied, please contact us ASAP and we
will do our best to resolve the issue!
about Shipping Charges:
- Current Shipping Charges are posted on the Front page: www.hesstrucks.net
- We offer flat rate shipping charges. This means
you pay the same amount no matter where in the United States you are
located. This is done to keep things simple. www.hesstrucks.net
is a small family owned side business and we do not have the programming
knowledge to incorporate a fancy shopping cart system that automatically
calculates shipping charges based on your zip code.
- Yes, this does mean that if you live in the South-East
or Mid-Atlantic states you will likely pay more than actual postage
costs, while people on the West Coast, Alaska & Hawaii get a little
break. Also remember that there is more to shipping costs than
just postage. Boxes, packing material, tape, labels, etc. all
add to the total cost of shipping
- If you order multiple quantities of the same model truck using PayPal,
combined shipping charges will automatically be calculated.
Since we do not have a shopping cart system, you can not order multiple
years using PayPal without ordering each model separately. This
means that combined shipping charges will not be automatically credited.
However, we will refund the excess charges. We would prefer
that if you want to order multiple years, to eMail
us the order and if you want to pay via PayPal we will prepare a single
PayPal invoice for you.
- Our standard flat rate shipping charges means that we pick the shipping
method of our choice. This will be either UPS, Priority Mail,
or USPS Parcel Post. If you want to request a specific shipping
us and we will try to accommodate your request and let you know if
additional charges will apply.
- International Shipping - Our standard shipping
charges do not apply to orders shipped outside the Unities States.
If you wish to place an international order, please eMail
us and we will calculate what your shipping charges will be.
All international orders will be quoted and shipped via International
Priority Mail from the US Postal Service. We can not
be held responsible for what happens to the order once it leaves the
hands of the US Postal Service
- Prices are not negotiable
- Batteries are not included unless
they are factor pre-installed. This means that we do not include
the C or D sized batteries. We realize that it says on the box
that batteries are included and if you purchase the trucks at a Hess
Station they do give you a set of batteries. Unfortunatly we
do not always get batteries from our sources. In addition, by
not including the batteries it helps keep our shipping costs down.
The small watch and AAA batteries that come pre-installed in the accessory
vehicles and miniature trucks are left in place to keep the trucks
in NRFB (Never Removed from Box) condition. The protective plastic
strips keep these smaller batteries from leaking over time.
We can not guarantee that the pre-installed batteries in older trucks
will still be good.
- We can not accept credit card #s directly.
Please don't eMail me your credit card
# or try to call it in over the phone. PayPal is currently the
only way I have of accepting credit card payments. This can
only be done on-line, utilizing PayPal secure servers.
- Personal Checks or eCheck Payments must clear before
- Please eMail
us if you have any questions!